Agile workforce management
ROBUR WIND GmbH

About the customer

ROBUR WIND is part of ROBUR and combines all competences and services around onshore and offshore wind turbines. With now almost 1,000 colleagues in Europe, North and South America, ROBUR WIND offers its customers the full range of services for the long-term economic success of their turbines. Onshore and offshore, the company offers service and maintenance, major component replacement and repair, rotor blade and tower services, electrical and mechanical assembly, electrical engineering, qualification and training, and obstacle marking.

A high degree of willingness to innovate, cross-manufacturer technical knowledge and proven expertise distinguish ROBUR WIND. As an independent service partner to manufacturers, owners and operators, the company plays its part in ensuring that onshore and offshore wind turbines throughout Europe produce a reliable total output of over 170 GW.

Challenge

ROBUR WIND had previously used many isolated solutions in the area of personnel scheduling that did not interact with each other. The scheduling of employees was done via an Excel tool. Inconsistent, isolated systems often made the employees’ work more difficult and resulted in inefficient company processes. The existing mobile solution was aging. As a result, it had no available maintenance and was no longer expandable.

The customer also wanted to integrate automatic geographic assignment of jobs to teams. The solution should assign maintenance teams both spatially and within the scope of their qualifications. Overall, the previous process was very time-consuming and had too many interfaces.

With RODIAS, we have worked agilely on the implementation and have always adapted to new requirements. At the same time, the costs have also remained within the estimated framework. A solution-oriented cooperation has led to the fact that the result could be delivered quasi error-free despite the complex structure and the design of the functionality exceeded expectations.

Daniel Garleff - Innovation Manager

Solution

The Insight Control Panel from RODIAS was chosen as the solution. The Insight Control Panel is an integrated solution without visible interfaces. With the help of this solution, the resources (employees, vehicles and work platforms) can be bundled in the team planning. The jobs can be scheduled and the workflow can be processed.The Insight Control Panel enables the automation of job planning. By bundling team orders locally, taking into account qualifications and economic incentives, an automated link is created into the time-based Gantt deployment planning. The solution thus automatically assigns the team that meets the required qualifications and is geographically best positioned to the service order.The Insight Control Panel also includes the Insight Mobile solution. This enables mobile work documentation, meaning that employees can access and edit project data on their mobile devices. The solution is connected to the ERP system. As a result, the ERP data is available and editable on the go.The solution also provides a transparent overview of the status quo of the projects and a control of the profitability. An automated scorecard gives the customer an up-to-date insight into the KPIs of the projects. Automated customer reports of the collected data are generated as PDF for ROBUR Wind’s customers. The workday reports show project status messages, project times and include a profitability check. Other integrated functions include time recording, travel management and employee expense recording.

Benefit

The introduction of the Insight Control Panel at ROBUR WIND creates a single, integrated system. This eliminates previous inefficiencies and reduces the costs of operational processing. Process handling is much faster than before.ROBUR WIND has complete transparency on the current status of its projects and their profitability. The employees have to spend less time on administration and can fully concentrate on the customers’ needs.
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